Client Service Representative - Oceanside Oceanside, New York

About the Position

WHO IS ASC?

Animal Surgical Center (AAHA-accredited) is a specialty surgical practice based in New York. ASC is a boutique-client/patient focused practice that strives to deliver excellent service at a fair price. Between our board certified surgeons, emergency doctors, and specialized support staff, ASC concentrates on serving the community by saving as many animal lives as possible.


WHO YOU ARE:

We are seeking an organized, compassionate, and service-oriented client service representative to join our team. Compassion and organization are key, as CSR's are the first person a client may encounter on the phone or in the office.


WHAT YOU'LL BE DOING:

As a member of the ASC family, your mission will be to save as many animal lives as possible by delivering excellent service at a fair price. The skills that you will be utilizing include, but are not limited to:

  • Greeting Clients
  • Answering Office Calls
  • Scheduling Appointments
  • Electronic Medical Record Maintenance
  • Relaying pertinent information between clients and staff
  • Payment Processing
  • Patient Triage
  • Check-in and Check-out clients

The Ideal Candidate

  • 2+ years of experience of client care services (preferred)
  • Flexible work schedule
  • Proficiency with computer systems and online technology
  • A go-getter who thrives in a fast-paced environment
  • Skilled at communicating with clients
  • Passionate about animals

The Perks

  • Industry leading compensation
  • 401(k) w/ company contribution
  • Health Insurance reimbursement
  • 120 hours of PTO (accrual)
  • 40 sick hours (accrual)
  • CE allowance
  • License Renewal Reimbursement
  • Penn Foster Partnership
  • Headspace Account
  • Employee Pet Benefits
  • Overnight/Weekend differential pay
  • Professional Growth Potential
  • Technician License Renewal Reimbursement
  • Annual Scrub Allowance*
  • Quarterly Performance Bonus*
  • Referral bonuses*
  • Sign on bonus eligibility*

* If Applicable

See other opening at our locations.